Attention New York Tri- State Customers

Shear Integrity is scaling back our Salon sharpening Service to one team. If you are a Loyal and Satisfied customer of Shear Integrity this should not affect you. About 80% of Shear Integrity's Salon Sharpening is Corrective and half of that should be replaced or discarded. Please set reasonable expectations when having your damaged shears refurbished and repaired. Honing a pristine edge on a scissor with only half a blade does not make it new! Every time Shear Integrity enters a Salon we are undermining and maligning our own reputation. If after 30+ years Shear Integrity with its gold standard insurance policy backing our highest quality workmanship and providing detailed illustrated instructions has not taught certain customers the importance of alternating between shears and daily maintenance. (i.e. Proper Adjustment/ Tension, Lubricating and Cleaning and not to treat their tools carelessly by sharing them with their co workers or dropping them onto hard surfaces or tap the combs to remove hair etc…) Then we feel it’s time to take tighter control of the work we except. It’s almost impossible for any busy stylist to cut with only one scissor without incident between servicing! It’s uncanny how certain customers will only remember the last person to touch their tools. Why spend $200 + on your shears only to have them perform like a $50 knock off within the first few weeks. If you’re not going to take responsibility for your tools than why not replace them every 3-6 months rather than sharpen them because the edges will dull out within days due to miss-use and neglect!Please do not call Shear Integrity back to adjust the tension on your shears. Our sharpeners are not MOBILE SCREW DRIVERS! When it comes to sharpening Shear Integrity has always been more concerned about Quality and not Quantity. Shear Integrity does not wish to perpetuate or be part of the problem.
These are tough economic times and the last thing anyone needs is to replace their expensive shears after only a few sharpenings.
Loyal Customers can still expect the same quality service. Shear Integrity will still send a team of TWO scissor techs and usually a third sales person. The sharpening is triple redundant then double checked by a second tech and finally inspected and approved by YOU! Shear Integrity also provides Human Hair and an Illuminated Magnification Lamp for further scrutiny and inspection!
For your protection and peace of mind Shear Integrity asks all Loyal and perspective customers to either read first or download our WIN-WIN Customer Insurance Policy provided below. You may even save it as a file and choose between three colors. Just Read it!!!
The Management of SHEAR INTEGRITY hopes you read this in the spirit in which it was intended. Beware of entrusting the prize tools of your craft - those for which you have paid hundreds of dollars - to inferior and unqualified "scissor technicians". It's frustrating when you entrust something so important to someone and it is returned with a new problem. Someone must go on record to raise the bar and industry standard. SHEAR INTEGRITY wants to earn your TRUST, MUTUAL RESPECT AND LOYALTY. WE ARE ONLY AS GOOD AS OUR LAST SHARPENING!